Program Manager

Program Manager
The Program Manager plays a critical role in advancing PFBA’s mission by planning, coordinating, and executing programs and initiatives that support family-owned businesses across the region. This position manages projects from concept through completion, ensuring programs are delivered effectively, efficiently, and in alignment with PFBA’s strategic goals.

The ideal candidate is organized, collaborative, and comfortable working across stakeholders including family business leaders, professional advisors, board members, and partner organizations.

Key Responsibilities
Event Management

Plan, develop, and manage PFBA programs, initiatives, and special projects from start to finish

Establish project goals, timelines, deliverables, and success metrics

Coordinate logistics for programs, events, peer groups, and educational initiatives

Monitor project progress and provide regular updates to leadership and stakeholders

Identify risks or challenges and recommend solutions to keep projects on track

Research & Program Development

Research best practices, emerging trends, and member needs related to family business

Support the development of new programs, services, or delivery models

Collect and analyze feedback and performance data to inform program improvements

Prepare briefing materials, reports, and presentations for internal and external audiences

Strategic Plan

Implement strategic plan

Track KPIs and report outcomes to supervisor and PFBA Advisory Board

Budget & Financials

Track outcomes and prepare required progress or final reports

Stakeholder & Partner Coordination

Collaborate with PFBA staff, board members, facilitators, and professional advisors

Work with external partners, sponsors, and community organizations on joint initiatives

Provide clear communication and support to ensure strong engagement and alignment

Organizational Support

Support strategic initiatives and operational improvements across the organization

Assist with documentation, reporting, and continuous improvement efforts

Perform other duties as assigned to support PFBA’s mission and growth

Reports to the Executive Director. May provide coordination or work direction to speakers, facilitators, or project teams.

Qualifications
Required Knowledge & Skills

Strong project management, planning, and organizational skills

Ability to manage multiple priorities and deadlines simultaneously

Excellent written and verbal communication skills

Ability to analyze information and translate insights into action

Experience preparing reports, presentations, or program documentation

Proficiency with Microsoft Office and/or project management tools

Preferred Experience

Experience in nonprofit organizations, associations, or membership-based organizations

Familiarity with family business, professional services, or small business ecosystems

Experience working with external partners

Experience with Hub Spot CRM project management functions

Personal Attributes

Collaborative and relationship-oriented

Detail-oriented with a big-picture mindset

Professional, tactful, and adaptable

Mission-driven and committed to supporting family businesses

Job Details

Occasional travel

Posting Date 07/29/2026 Closing Date Open Until Filled Yes First Consideration Date 08/05/2026 Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours 8-5 Typical Hours Worked Per Week Appointment Type Regular Scope of Search Internal If internal, define scope of search Beacom School of Business This position requires Travel, Overnight stays, Weekends/Holidays, Valid Drivers License If other, please indicate Department Description and Cultural Expectations

Equal Employment Opportunity Statement
USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

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