Luxury Showroom Lead: Customer Experience & Team Growth

Brilliant Earth in Dallas, TX is seeking a Customer Experience Assistant Manager to lead a team of Concierges, Customer Experience Assistants, and Jewelry Consultants in delivering a personalized luxury showroom experience. This in-person role supports sales targets and coaches staff to exceed service standards.
The ideal candidate has retail leadership experience, a BA degree preferred, strong communication, CRM proficiency, and a passion for helping customers.

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