Audio/Video Producer & Editor

ABOUT FINSIGHT

FINSIGHT (www.finsight.com) creates high-reliability financial technology that provides unparalleled visibility and actionable insights into capital markets. Our applications streamline workflows that facilitate hundreds of billions of dollars worth of capital markets activity annually for all the major investment banks and many of the world's largest global corporations. We are headquartered in New York City with offices in Miami, London, Singapore, Kyiv, Manila and Hong Kong.
We are a friendly, close-knit team of motivated and open-minded individuals committed to personal development, solving real problems and delivering excellent products and services to our clients.
ROLE OVERVIEW

We are expanding our presence in Miami and we are eager to continue growing our Client Services team. As a Corporate Media Producer with a specialization in corporate media production, you will work closely with our clients to ensure service excellence. In addition, you will support multiple internal business segments (operations, finance, development and sales). The ideal candidate is highly collaborative, motivated, and a critical thinker who is able to execute with a high degree of professionalism.
Responsibilities

Working with our clients to execute media-based deliverables, primarily focused on our Deal Roadshow and Evercall services
Recording and editing corporate presentations using audio and video editing software (Audacity and Adobe Premiere)
Regularly reviewing live and pre-produced event bookings to ensure all media components are accounted for and prepared ahead of launch
Coordinating business conference calls and live web events
Providing best-in-class phone, email and live chat service and support to our clients in a fast-paced environment
Preparing and maintaining operational procedures to facilitate service and support
Soliciting and internally communicating client feedback
What you will learn / reinforce in this role
How to deliver exceptional internal and external support on a consistent basis
Strong time management practices
Clear and concise written and verbal communication
The ins-and-outs of running a software services company
Basics of capital markets (ie “Wall Street”)
WHAT YOU BRING

Hard Skills
1-2 years of experience working in professional audio or video production (Preferred)
Strong proficiency with computers
Proficiency with online research (knowing how to find things online beyond “Googling it”)
Soft Skills
Demonstrated critical thinking: Ability to analyze nuanced client inquiries and draw informed conclusions
Attention to detail with strong project management skills: You can manage various tasks and prioritize deliverables & deadlines effectively
Self-starter who is able to offer solutions to a wide range of impromptu challenges during media productions
Strong time management practices and ability to get things done
Clear and concise written and verbal communication
Good attitude and coachability
High degree of reliability and trustworthiness
SHIFT AVAILABILITY

8AM to 5PM EST, Monday - Friday
9AM to 6PM EST, Monday - Friday
LOCATION

Waterford Business District, Miami
COMPENSATION

Base Salary: $48,000 - $50,000 annually
End of Year Discretionary Bonus
BENEFITS

15 days of paid vacation
5 days of sick leave
Comprehensive medical, dental, vision, and life insurance

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