PHM, a leading health media agency within Publicis Groupe in the US, seeks a Director, Customer Experience to lead insights-driven strategy across accounts. You will mentor strategists, partner with cross-functional teams, and deliver integrated CX programs that connect customer needs to business results.
Responsibilities span development of customer insights, strategy planning from discovery to execution, and ensuring high-quality, client-aligned deliverables.
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Director, Customer Experience Strategy
Publicis Groupe · Chicago, IL, USA ·
- Pay:
- 107.000 - 153.000
- Job type:
- Full Time