Account Management Senior Director

Department: Client Services
Reports to:

Director of Client Services
Our passion for using customer insights to drive innovation and deliver on dreams is at the heart of everything we do. We believe our work goes beyond marketing because our employees and our clients deserve it. As the Client Services Account Director, you’ll lead the charge in managing high-level client relationships, developing strategic plans, and ensuring that client projects deliver world-class results. Your role is essential to maintaining and growing strong client partnerships, while driving forward our mission of delivering dreams through innovation and insights.
You embody tenacity, ensuring that every project, no matter how complex, is delivered on time, on budget, and beyond expectations.
Fun team-building activities and a supportive work

culture.
Help us create remarkable client experiences that go beyond expectations and deliver dreams.
At OBI Creative, we celebrate diversity and are committed to creating an inclusive environment for all employees. Serve as the senior point of contact for key accounts, nurturing relationships, understanding client goals, and ensuring those goals align with our solutions. Strategic Account Development: Your curiosity will guide you in identifying new opportunities for growth and innovation within existing accounts.
High-Level Project Oversight: Lead major client projects from conception to execution, ensuring timelines, budgets, and deliverables are met while driving the highest standards of quality. Your tenacity will ensure every project succeeds.
Cross-Department Leadership: Collaborate with creative, marketing, and operational teams to ensure that client visions are executed flawlessly. Client Insights & Innovation: Use data and insights to guide decisions, providing clients with forward-thinking solutions. Risk Management & Problem Solving: Address any challenges or risks proactively, guiding clients and internal teams to solutions that ensure smooth delivery and exceptional results. Senior-level Client Leadership: You excel at leading high-level relationships, acting as a trusted advisor to senior clients, and driving long-term business partnerships.
Project Leadership: You’re able to oversee large, complex projects from start to finish, ensuring timelines, budgets, and quality expectations are met.
Problem-Solving Expertise: You’re quick to navigate challenges, offering innovative solutions that keep projects on track and clients satisfied.
Data-Driven Decision Making: You’re comfortable using insights and analytics to guide client strategies and drive continuous improvement.