Ferrovial is seeking a Platform Operations Lead in Austin, TX to oversee day-to-day operations of a tolling rewards platform, including a customer website and mobile apps. You will monitor platform health, track KPIs, and coordinate with operations, customer support, product, technology, and marketing teams to optimize performance and user experience.
The role emphasizes improving customer satisfaction, driving platform improvements, and ensuring effective reporting and communication across
#J-18808-Ljbffr
Platform Operations Lead: Customer Experience & Analytics
Ferrovial · Austin, TX, USA ·
- Pay:
- 120.000 - 150.000
- Job type:
- Full Time