Public Service CX Specialist

City of Pearland, TX is seeking a full-time Customer Experience Specialist to lead and improve the city’s customer experience. The role focuses on daily operations across departments, responding to inquiries, and maintaining knowledge bases to support residents and businesses in Pearland.
The position requires strong communication, service orientation, and the ability to work in a fast-paced, people-first environment. Benefits include TMRS, health and wellness programs, and paid holidays.

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