Customer Experience Lead: Front-End Ops & Team Coaching

Burlington Stores, Inc. seeks a Full-Time Customer Experience Lead to join our Marshalltown, IA team. This hands-on role drives frontline operations, supports store associates, and models our customer-first values in a fast-paced environment.
You will lead checkout flows, merchandising, and service recovery, ensuring accurate transactions while maintaining a positive shopping experience for customers and building strong teamwork across the store.

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