Director, VIP Sports Experience & Growth

Harrah's Cherokee Valley River seeks a Director of VIP Customer Experience to drive the VIP program strategy and elevate service for our top clients. You’ll lead from the front across people, players, and experiences, acting as the quarterback for our VIP teams and shaping a high-performance culture across the VIP organization.
You will work with our top hosts and clients to grow engagement, loyalty, and unforgettable experiences, building strong relationships to deliver results in a fast-paced,

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