Director, Loyalty & Customer Engagement Strategy

Mohawk Industries, Inc. is seeking a Director of Loyalty and Customer Engagement to lead the development and execution of comprehensive loyalty strategies across its brand portfolio. You will oversee Mohawk Edge Rewards and future consumer initiatives to drive retention, engagement, and advocacy.
The role requires deep loyalty expertise, customer-centric thinking, and the ability to influence cross-functional teams to deliver measurable business results and successful program enhancements.

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