Game Presentation Specialist

Reports To: Senior Director of Marketing

Department: Marketing

Status: Part-Time

Position Summary
The Game Presentation Specialist assists in the planning and execution of all Worcester Railers game presentation and in-arena entertainment elements. This role is responsible for helping create a high-energy, engaging, and seamless fan experience at all Railers home games.

Working closely with the marketing, production, and operations teams, the Game Presentation Specialist helps execute theme nights, sponsor activations, and in-game entertainment while ensuring all game day elements align with organizational branding and fan engagement goals. This team member should also have a willingness to grow and learn and be motivated to take the next great step in their personal career, while continuing to help our organization grow upon our recent success. All employees are expected to exemplify the Worcester Railers Five Characteristics - Positive Attitude, Work Ethic, Coachability, Leadership, and a Passion for your Craft.

Essential Duties & Responsibilities
Game Day Operations & Execution

Assist in the execution of game presentation elements and entertainment flow during all Worcester Railers home games

Co-develop and distribute detailed game day rundowns, production schedules, and event timelines to internal departments, arena personnel, and external partners

Execute all in-game promotions, fan engagement initiatives, and sponsored elements, including intermission contests, chuck-a-puck, ceremonial moments, and special presentations

Coordinate game day communication between ticket sales, corporate partnerships, operations, and entertainment staff to ensure smooth execution

Serve as the primary game day lead for part-time entertainment staff, including ice crew, mascot performers, and other in-game talent

Identify opportunities to improve game presentation, operational efficiency, fan engagement, and internal communication

Assist with additional live events and organizational functions as needed

Theme Nights & Promotional Support

Assist the marketing team in the planning and execution of theme nights, promotional activations, and specialty events

Collaborate cross-departmentally with ticket sales, corporate partnerships, community relations, hockey operations, arena operations, and broadcast teams to gather information necessary for game day execution

Maintain a proactive and detail-oriented approach to event preparation and communication

Participate in occasional staff meetings and planning sessions related to upcoming promotions, operational updates, and organizational initiatives

Qualifications
Education & Experience

Bachelor’s degree or equivalent experience preferred

Prior experience in live event production, game presentation, or sports entertainment strongly preferred

Knowledge of hockey and professional sports strongly preferred

Experience with Daktronics systems preferred

Familiarity with Adobe Creative Suite is a plus

Skills & Attributes

Strong organizational skills with the ability to multitask and manage multiple priorities in a fast-paced environment

Excellent communication and interpersonal skills

Detail-oriented with strong problem-solving abilities

Creative mindset with a passion for live entertainment and fan engagementPositive attitude with the ability to work collaboratively in a team-oriented environment

Self-motivated, dependable, and proactive

Ability to remain calm and adaptable in live event settings

Work Conditions

Must be available to work all Worcester Railers home games, including nights, weekends, and holidays.

Ability to stand, walk, bend, climb, and lift throughout game day operations

Ability to lift up to 50 pounds as needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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