Senior Account Manager – Print & Point-of-Sale (POS)
Drive Client Growth. Lead Complex Programs. Deliver Exceptional Retail Experiences.
Our client is a next-generation brand activation global agency and we're looking for an experienced Senior Account Manager to lead strategic client relationships for their client, a global FMCG company based in Austin, Minnesota. If you thrive in a fast-paced environment, excel at managing complex print and point-of-sale (POS) programs, and enjoy building long-term client partnerships, we'd love to hear from you.
In this role, you'll be the trusted advisor for your client, driving account growth, overseeing end-to-end project execution, and collaborating with cross-functional teams to deliver high-quality marketing solutions that make an impact.
What You'll Do
- Own and grow key client relationships, identifying opportunities to expand business and increase revenue.
- Serve as the primary day-to-day contact for clients, building trusted, long-term relationships.
- Lead client meetings, presentations, and strategic planning sessions.
- Manage multiple print and POS projects from brief through production and delivery, ensuring projects are completed on time, within budget, and to the highest quality standards.
- Partner with creative, procurement, production, and supply chain teams to deliver seamless execution.
- Translate client objectives into clear project briefs and ensure creative solutions align with brand standards.
- Monitor project performance, financial results, and service levels, providing insights and recommendations for continuous improvement and growth
- Champion innovation, sustainability initiatives, and operational efficiencies across client programs.
- Mentor 1 team member and provide leadership & support.
- Work onsite at the client's offices 3 days a week with 2 days working from home.
What You'll Bring
- 5+ years of account management experience within a print, promotional products, marketing agency, or procurement outsourcing environment.
- Experience supporting CPG, retail, or consumer brand clients.
- Strong knowledge of print production and POS procurement (preferred).
- Demonstrated success growing client relationships and exceeding revenue and profitability goals.
- Experience leading projects and managing multiple suppliers in a fast-paced environment.
- Outstanding communication, presentation, and relationship-building skills.
- Strong commercial acumen with exceptional attention to detail.
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
Why Join Us?
You'll become part of a collaborative, innovative team that partners with some of the world's leading brands to deliver outstanding retail marketing solutions. We offer the opportunity to make a measurable impact, build lasting client relationships, and grow your career in a dynamic, high-performance environment.