Covista in the United States is seeking a Manager, Experience & Insights to lead the VoC program and transform feedback into actionable business insights. You’ll guide a team of Experience Analysts and partner with Marketing, Enrollment, Learning & Development, Operations, and Technology to improve prospective and student experiences.
You will drive journey analytics, AI-enabled insights, and executive reporting to support data-driven decisions and continuous improvement across the organization.
#J-18808-Ljbffr
Head of Experience & Customer Insights
Reporter Newspapers · Darien, IL, USA ·
- Pay:
- 62.000 - 112.000
- Job type:
- Full Time