Strategic Customer Engagement Architect

The Cigna Group is seeking a Customer Engagement Strategist to lead data-driven, multichannel engagement initiatives that guide customers to care and programs they need. You will shape journeys across email, SMS, push, web, and mobile, using behavioral science and rapid experimentation to drive measurable outcomes.
With 5+ years in consumer engagement, you’ll partner with product, analytics, and delivery teams to elevate campaigns while maintaining high quality and momentum in an Agile

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