Event Captain - Urgently Hiring!

Banquet Captain
Sheild Catering |Eugene, OR
About Sheild Catering

Sheild Catering is a premier catering company dedicated to bringing delicious, sustainable, and beautifully prepared food to every table. We partner with local farms, pastures, and oceans to highlight the natural bounty of the Pacific Northwest and create memorable culinary experiences for our clients.

From intimate gatherings to large-scale events, our team delivers thoughtful hospitality, seamless logistics, and exceptional food and service.

We are currently hiring experienced Banquet Captains to help lead our service team and ensure flawless event execution.

Position Overview
The Banquet Captain is the on-site leader responsible for managing service staff, coordinating with the culinary and logistics teams, and ensuring that events run smoothly from setup through breakdown.

Banquet Captains act as the primary service leader during events, ensuring that service standards, timelines, and guest experience expectations are met at the highest level.

This role requires strong leadership, communication, organization, and the ability to stay calm and effective in fast-paced event environments.

Key Responsibilities
Event Leadership

Lead and manage service staff during catered events.

Conduct pre-event staff briefings and communicate event details.

Assign service positions and ensure all staff understand their responsibilities.

Maintain professional service standards throughout the event.

Event Execution

Oversee event setup, including tables, buffets, bars, and service stations.

Ensure event spaces meet presentation and cleanliness standards.

Monitor guest needs and respond proactively.

Team Management

Supervise servers, bartenders, and support staff.

Provide guidance and support to service team members during events.

Ensure staff maintain professional appearance and conduct.

Client & Guest Interaction

Serve as the primary service contact for clients or venue coordinators during events.

Handle guest needs, questions, or service adjustments professionally.

Ensure guests receive attentive and thoughtful service.

Qualifications

2+ years of catering, banquet, or hospitality service experience

Previous leadership or supervisory experience preferred

Strong communication and organization skills

Ability to manage multiple tasks in fast-paced environments

Strong attention to detail and commitment to service excellence

Professional appearance and demeanor

Ability to lift up to 40-50 lbs and stand for extended periods

Valid driver's license preferred

What We Offer

Competitive hourly pay based on experience with tips

Opportunities for advancement within the company

Dynamic and supportive team environment

Exposure to a wide variety of unique events and venues

Schedule

Part-time / event-based scheduling

Evenings and weekends required

Events range from small gatherings to large-scale productions

Why Work With Us
At Sheild Catering, we believe great events are built by great teams. We are committed to creating a collaborative environment where hospitality professionals can grow, lead, and take pride in the experiences they help create. If you are a hospitality professional who enjoys leading teams, delivering exceptional service, and being part of memorable events, we would love to hear from you.

Sheild Catering is a Pacific Northwest catering company known for thoughtful service, seasonal menus, and exceptional food. Our approach is simple. Create memorable events through menus that bring people together and highlight the best ingredients our region has to offer.
We allow the natural bounty of the Pacific Northwest to guide our cooking. The result is food that feels fresh, vibrant, and casually elegant.
Our team is committed to delivering a catering experience that is organized, welcoming, and memorable from the first conversation through the final plate.

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