Director, Global Research Group, Brand Performance

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Job Details

Title: Director, Global Research Group, Brand Performance
Job Location (Hybrid): Chicago, IL
About the role

An experienced, trusted adviser to Kantar's clients and people with inherent understanding of brand research and its purpose within a broader ecosystem. Is responsible for revenue targets that will build to a team’s book of business. Will actively contribute to building Kantar's network of brand experts who deliver quality data and insights to their clients.
Roles & Responsibilities

Commercial Accountability

Responsible for profitable delivery of Brand Performance work for assigned projects (~1-5M revenue)
Contributes to Brand Performance new business opportunities to maintain and grow book of business.
Can independently price and scope a job and build a statement of work
Client Accountability

Leads small to mid-size accounts; both overseeing (small) accounts and involved in day to day of projects (for mid-size to large, complex, high demand accounts)
Independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges.
Design research and ensures quality delivery from junior staff (survey design, sample, specs, to deliverables)
Responsible for delivering on client servicing values and driving client satisfaction
Strong critical and analytical thinker and able to build story driven and insightful reports with guidance from senior report
Loops in senior support when needed
Has experience presenting reports to clients and leading client meetings, and is able to navigate or address questions as they come up
Starting to develop independent relationships with clients
People Accountability

May manage 1-2. Accountable for managing their down-line to best meet utilization targets and Brand Performance goals.
Provides active feedback to account teams and downline and coaches to address performance gaps.
Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK)
Generate positive energy and contributes to Brand Performance team culture
Essential Knowledge & Experience

5 + years of custom market research experience
Knowledge of research methods
Demonstrated experience executing custom research / analytics for multiple strategic research projects simultaneously from design to analysis and reporting
Proven experience consulting with and presenting insights and recommendations to clients
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Can-do attitude with experience successfully managing complexity, is driven, takes initiative, demonstrates ownership and can manage challenging situations
Strong project management experience and time management while delivering against multiple deadlines
Essential Skills & Capabilities

Managerial Skills Plans complex engagement/ job planning
Excellent project management skills
Motivates/ manages individuals & teams, stewards team culture
Technical/ Analytical Command of research methods and tools Provides technical and analytical leadership for maximum client impact
Ability to master business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
Communication Clear and effective written and verbal communication skills Confidently delivers messages and exemplifies Kantar values Kantar
Kantar Benefits

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO
The salary range for this role in Illinois is $102,200 - $124,933 USD Annual.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
KANTAR Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

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