Audio Visual Collaboration Specialist

Audio Visual Collaboration Specialist

Working knowledge of MS Teams, Webex, Zoom
Support in person or virtually for meeting assistance or conference production
Direct end user support on the operation and use of collaboration tools
Meeting or conference setup activities
Regular AV and videoconferencing room checks, certifications and preventative maintenance in accordance within established standards
Provide direct assistance and training to end users in the operation of AV systems
Perform routine preventive maintenance checks & services on AV/VTC systems
Perform advanced routine maintenance support on all AV systems including but not limited to basic troubleshooting and system fault isolation, projector lamp changes, filter cleaning, etc.
Provide Show Tech Support of planned events, both onsite and off, as needed
Work flexible schedule as required
Perform administrative tasks such as completing service tickets, maintaining active status board on system readiness, etc.
Perform service level troubleshooting and maintenance support on AV & VTC systems
Setup and monitor video calls as needed
Always ensure vendor compliance with all Customer safety and procedural guidelines
Track all maintenance activity start to finish with proper documentation
Skills and Abilities
Effectively communicate with employees, customers, and colleagues
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of virtual meeting platforms (MS Teams, Zoom)
Knowledge of basic signal flow for audio, video, and control
Education and/or Experience
Minimum of 3 -4 years of audiovisual support experience preferred
Minimum of a High School Diploma or equivalent preferred
More About Us
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $29.50/hr $38.46/hr