Lingraphica is seeking a Customer Service Specialist to deliver world-class experiences to prospects and existing customers. The role collaborates across business units to address non-product inquiries, triage Tier 1 issues, and escalate concerns as needed, maintaining timely and effective service across channels.
The CSS will handle inquiries about devices, apps, accounts, and the trial process, while supporting education on Lingraphica’s products and services.
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Customer Experience Specialist - Tier 1 Support
Lingraphica · Princeton, NJ, USA ·
- Pay:
- 40.000 - 55.000
- Job type:
- Full Time