Sales & Marketing Director - Commercial Laundry

Reports To: Vice President & General Manager
United Hospitality Services (UHS)
Location: 7990 Six Flags Drive, Austell, GA
Reports To: Vice President & General Manager
Position Summary

United Hospitality Services (UHS) is seeking a dynamic and results-driven Sales & Marketing Director to lead our commercial growth strategy and expand our presence within the hospitality industry. This position is responsible for driving revenue growth, developing strategic customer relationships, and strengthening the UHS brand with a primary focus on Rooms Linen and Event, and Food and Beverage Linen Rental and Laundry Services.
As a key member of the leadership team, the Sales & Marketing Director will develop and execute sales strategies, oversee marketing initiatives, manage key customer accounts, and collaborate with operations to ensure service commitments align with production capabilities.
Our Core Values

Safety
People Development
Entrepreneurial Spirit
Excellence
Teamwork
Essential Duties & Responsibilities

Sales Strategy & Business Development

Develop and execute strategic sales plans.
Identify and secure new hospitality business.
Manage pipeline, pricing, proposals, contracts, and forecasts.
Client Relationship Management

Build executive-level client relationships.
Improve customer retention and satisfaction.
Resolve customer concerns with operations.
Marketing & Brand Development

Lead branding and marketing initiatives.
Develop sales materials and presentations.
Monitor market trends and competitors.
Cross-Functional Leadership

Partner with Operations, Production, Finance, and Client Services.
Align customer commitments with operational capabilities.
CRM & Performance Management

Maintain CRM and pipeline reporting.
Track KPIs including revenue growth, retention, acquisition, margins, and customer satisfaction.
Qualifications

Bachelor's degree preferred.
5+ years of B2B sales leadership experience.
Hospitality or commercial laundry experience preferred.
CRM experience required.
Knowledge, Skills & Abilities

Strong communication, negotiation, leadership, analytical, organizational, CRM, Microsoft Office, and business development skills.
Physical Requirements

Travel required. Ability to walk production facilities, drive, stand, sit for extended periods, and occasionally lift up to 25 lbs.
Success in This Role

Grow revenue, expand customer base, improve retention, strengthen brand awareness, maintain accurate forecasting, and collaborate across departments.

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