Stord is seeking a seasoned Head of Customer Experience to lead the global CX roadmap and a high-impact team across enterprise accounts. You will drive a seamless onboarding-to-advocacy lifecycle, partner with Product and Operations, and ensure 100% retention and strong P&L performance.
With 12+ years in CX leadership and a proven ability to manage multi-million dollar portfolios, you will influence top-tier executives and guide strategic growth. Domestic travel up to 50% is required.
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Global CX Leader for Enterprise Accounts
Limelight Health · Atlanta, GA, USA ·
- Pay:
- 180.000 - 240.000
- Job type:
- Full Time