Frec is seeking an early member of its Customer Success team to own post-onboarding relationships, engage clients proactively, surface value, and resolve issues before they escalate. You’ll help customers understand direct indexing across strategies and shape scalable systems, reporting to Frec's President & CCO.
This role emphasizes building long-term relationships, improving CSAT, and driving product feedback while collaborating with product, engineering, sales, and marketing teams.
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Senior FinTech Customer Success Lead — Direct Indexing
Socket.dev · San Francisco, CA, USA ·
- Pay:
- 90.000 - 150.000
- Job type:
- Full Time