Accenture is seeking a senior professional to lead large-scale customer service transformations, delivering actionable strategic guidance and measurable value for clients. You will direct cross-functional delivery teams, including design, engineering, and data science, to redesign processes and technology platforms such as CCaaS, CRM, and GenAI.
You will guide clients through agile, fast-paced engagements, quantify potential savings and revenue opportunities, and build long-term partnerships
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AI-Driven Customer Experience Transformation Lead
Accenture · San Diego, CA, USA ·
- Pay:
- 133.000 - 338.000
- Job type:
- Full Time