Store Leader: Drive Customer Experience & Results

Michaels Stores in Germantown, MD is seeking an experienced Store Manager to lead a retail team and deliver exceptional customer service while achieving store KPIs. You will manage operations, merchandise, and staff, ensuring adherence to SOPs and company programs to uphold brand promises.
The role requires strategic oversight of people, inventory, shrink, and safety programs, with regular coaching and development of team members; flexibility for nights, weekends, and early hours may be needed.

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