Field Service Representative

Zachary Piper Solutions

is seeking a

Field Service Representative

to support a federal program located in

San Diego, CA

with domestic and international travel up to 75%. The Field Service Representative will provide hands‑on technical support for the integration, testing, deployment, and sustainment of networked communication systems supporting military operations. The role works closely with DoD end users, engineers, and program teams to troubleshoot systems, execute field testing, and maintain secure network environments.

Responsibilities of the Field Service Representative include:

Provide on‑site technical support for podded communication systems and mission‑critical network infrastructure

Support live field testing activities and serve as a technical liaison to military units and operational stakeholders

Develop and maintain test plans, technical procedures, troubleshooting guides, and configuration documentation

Install, configure, and administer Windows and Linux servers, virtualized environments, and enterprise services

Deploy, monitor, and troubleshoot network equipment including switches, servers, and firewalls

Configure and maintain DNS, Active Directory, Exchange, and related network services

Conduct system and subsystem testing and provide technical feedback on system, network, and test documentation

Qualifications for the Field Service Representative include:

4+ years of experience in testing, networking, systems administration, or related IT disciplines

Experience supporting military communications systems and Department of Defense environments

Familiarity with Tactical Data Links including CDL, TTNT, Link‑16, SADL, or related technologies

Knowledge of routing, switching, VLANs, LAN/WAN architectures, IP subnetting, and network protocols

Experience with network security technologies including firewalls, IDS, IPS, and NGFW solutions

Proficiency administering both Linux and Windows operating systems and supporting virtualized environments

Active Secret Clearance

Compensation for the Field Service Representative includes:

Salary Range: $100,000 - $145,000 based on experience

Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Paid Maternity Leave, Military Reserve Pay Offset

Keywords
Field Service Representative, FSR, DoD, Department of Defense, Secret Clearance, Tactical Data Links, CDL, TTNT, Link‑16, SADL, Military Communications, Network Engineering, Systems Administration, Linux, Windows Server, Active Directory, Exchange, DNS, Virtualization, Network Security, Firewalls, IDS, IPS, NGFW, Routing and Switching, VLANs, IP Networking, LAN/WAN, Field Testing, Ansible, Python, JavaScript, Containers, Agile, Scrum, JIRA, Confluence, San Diego CA

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