CRM Strategy & Adoption Lead | Data-Driven Growth

TAPCO Inc. is seeking a CRM Manager to lead the organization’s CRM strategy, processes, and platform administration.
This role ensures CRM tools support sales, demand generation, service, and operations while driving data quality and customer insights, reporting to the Sales Operations Manager. Responsibilities include defining CRM capabilities, governance, and change management, while collaborating with cross-functional teams to improve customer experience and operational efficiency.

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