Client Services Strategy Lead

CNA Insurance is seeking an experienced professional to develop and direct claim service strategies and manage branch underwriting and agency relationships within an assigned territory. The role emphasizes external client service for brokers and large accounts, with a focus on achieving profitable renewals and service excellence.
Ideal candidates will have a Bachelor’s degree or equivalent, 5–8 years in claims or insurance operations, and preferred CPCU/ARM/AIC certifications.

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