API Technical Writer

API Technical WriterApex Systems is looking to hire an ONSITE API Technical Writer for our client based out of Greensboro, NC.This assignment is anticipated to be a 6 month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first-shift Monday–Friday schedule.Responsibilities:Own and drive the API documentation roadmap, proactively identifying documentation gaps, outdated content, inconsistencies, and opportunities for improvement.Build, prioritize, and manage a backlog of documentation enhancements across multiple API portfolios.Create and maintain comprehensive API documentation, including endpoint references, parameters, request/response examples, authentication guidance, error handling, and sample code.Develop user-focused technical content such as tutorials, onboarding guides, FAQs, troubleshooting documentation, release notes, and implementation best practices.Produce adoption-focused content that explains business processes, use cases, and value propositions supported by APIs and integrations.Gather requirements and technical knowledge by interviewing developers, service owners, architects, solution experts, and business stakeholders.Translate complex technical concepts into clear, concise, and audience-appropriate documentation for both technical and non-technical users.Develop supporting learning materials including instructional guides, eLearning content, video scripts, and technical walkthroughs.Create or coordinate diagrams, process flows, architecture visuals, and other supporting documentation artifacts.Partner with product, engineering, and business teams to verify technical accuracy and ensure documentation remains current.Collaborate with marketing and communications teams to develop technically accurate solution briefs, customer-facing content, and sales enablement materials.Drive documentation updates from concept through publication while maintaining quality, consistency, and usability standards.Experience:Proven experience as an API Technical Writer supporting software products, developer platforms, APIs, or integration services.Strong command of formal technical English with exceptional writing, editing, and documentation skills.Experience creating API reference documentation, developer guides, onboarding materials, and technical tutorials.Ability to understand RESTful APIs, authentication methods, integrations, workflows, and software architecture concepts.Experience working directly with developers, engineers, solution architects, and technical subject matter experts.Strong interviewing, information-gathering, and stakeholder management abilities.Experience managing documentation backlogs, content roadmaps, and documentation lifecycle processes.Ability to organize, prioritize, and independently execute multiple documentation initiatives simultaneously.Strong attention to detail with a focus on accuracy, consistency, and usability.Experience creating or working with technical diagrams, process flows, or architecture documentation.Nice to Have:Experience with developer portals, API management platforms, or integration ecosystems.Exposure to software development methodologies and technical product development lifecycles.Experience writing customer-facing adoption materials, solution briefs, or technical marketing content.Familiarity with eLearning development, instructional design, or multimedia documentation formats.Experience working with documentation management systems, content management systems, or collaborative knowledge platforms.Why Work for Apex Systems:We offer weekly pay, direct deposit, competitive pay ratesHealth/Medical benefits, Life Insurance, 401k, Employee Stock Purchase ProgramDiscounts to most major certification programs, access to multiple technical training platforms and programsApex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.