Director of Strategic Account Growth & Retention

Human Interest is seeking a Director of Account Management to lead a high-performing team and drive long-term client success for our 401(k) platform. You will develop scalable frameworks, KPIs, and cross-functional collaborations with Product, Operations, and Sales to optimize client journeys.
The role emphasizes data-driven insights to reduce churn, proactive client health management, and strategic planning as we scale.

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