Director of Customer Experience, Radiopharmaceuticals

Lantheus, a leader in radiopharmaceuticals, seeks a Customer Experience Director to ensure product availability and smooth ordering across a broad geography. You will coordinate daily dose availability, manage logistics, and partner with Market Access, Medical, and Operations to identify opportunities and resolve issues.
Reporting to the Senior Director of Customer Experience, you will set performance metrics, drive continuous improvement, and ensure proactive communication with customers, PMFs,

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