The Office of Cuba Broadcasting at USAGM in Doral, FL seeks an IT Specialist (Customer Support) to provide advanced technical support for broadcast IT systems and user assistance. You will manage incidents, support ingest/edit/playout/archival workflows, and ensure continuity of newsroom operations.
Responsibilities include maintaining Active Directory, Microsoft 365, and enterprise applications, testing software releases, and guiding users in using digital media tools.
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Broadcast IT Specialist - 24/7 Live Ops & Support
United States Agency for Global Media · Florida, NY, USA ·
- Job type:
- Full Time