Campaign Operations Services Analyst

Campaign Operations Services Analyst

At CreatorIQ, our Managed Services team acts as an extension of our clients' marketing teams, partnering with global brands to execute influencer marketing campaigns from planning through completion. We work behind the scenes to coordinate creators, manage campaign operations, and deliver exceptional experiences for both our clients and the creators they partner with. As a Campaign Operations Analyst, you'll play an important role in making that happen.
You’ll work alongside clients to support campaign launches, creator onboarding, campaign setup, and day‑to‑day operations. If you're someone who enjoys staying organized, communicating with people, solving problems, and keeping projects moving, this is an opportunity to build a career in one of the fastest‑growing areas of digital marketing.
In this role, you’ll get to:
Build and configure campaigns and affiliate programs within the CreatorIQ platform, including campaign pages, creator briefs, outreach templates, and campaign settings
Send campaign invitations and support creators throughout the onboarding process
Guide creators through account authentication and platform setup, providing clear instructions and troubleshooting issues as needed
Manage day‑to‑day communication with creators, answering questions and helping them stay on track throughout the campaign
Monitor campaign timelines and creator deliverables to ensure projects stay on schedule
Maintain campaign trackers and documentation, ensuring information is accurate and up to date
Perform quality assurance checks on campaign setup, creator information, and campaign assets before launch
Assist with authentication‑only, ongoing reporting projects and recurring customer deliverables
Partner closely with clients, Creator Discovery, Client Success, and other teams to keep campaigns running smoothly
Identify opportunities to improve internal processes and contribute ideas that help the team work more efficiently
Deliver a high‑quality experience for both clients and creators through responsive communication and exceptional attention to detail
Draft creator briefs, campaign templates, and customer communications
Support reporting, audits, and benchmarking analyses
Create internal documentation and process guides
Brainstorm ideas and improve operational workflows
Review and refine AI-generated work to ensure accuracy, quality, and sound judgment
Who you are and what you’ll need for this position:

1+ years of experience in influencer marketing, project coordination, marketing, customer success, operations, account management, or a similar role
Exceptional organizational skills and attention to detail
Excellent written and verbal communication skills
Curiosity about emerging technology and excitement to learn new tools
Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, or Gemini to improve productivity is a plus. More important is the ability to use AI thoughtfully while applying strong human judgment
Experience with CreatorIQ, Salesforce, CRM, or project management tools is a plus
CreatorIQ is a place where everyone can grow.
What you will get from us:

People: Work with talented, collaborative, and friendly people who love what they do
Guidance: Utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us
Work/life harmony: 15 days of vacation, floating and company holidays, wellness benefits, and paid parental leave
Whole Health Package: Comprehensive medical, dental, vision, life, and disability insurance, plus additional wellness benefits
Planning for the future: A 401(k) plan to help you plan ahead
Work from home stipend: To assist you in setting up a home office that works for you
Who we are:

CreatorIQ is the operating system for creator‑led growth, helping global brands and agencies transform creator marketing into an intelligence‑driven growth engine. Powered by the Creator Graph™, which processes more than 250 million social posts daily across more than 15 million creators worldwide, CreatorIQ unifies fragmented platform data into a centralized intelligence layer and system of record for creator relationships, performance, governance, and commerce. More than 1,300 organizations—including Dentsu, Delta Air Lines, Google, Beiersdorf, Nestlé, and Wella—rely on CreatorIQ as the infrastructure to run and scale their creator programs globally. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.
Commitment to Diversity and Inclusion

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.

#J-18808-Ljbffr