Product Manager

Product ManagerWe're looking for a Product Manager with 1-3 years of experience to help define, build, and improve products that deliver meaningful value to customers and the business. You'll work on a team that consists of 3 PMs (including yourself), designers, and a growing engineering team - and will work cross-functionally with all. On a daily basis you may also engage with marketing, sales, and customer-facing teams to identify problems, prioritize opportunities, and ship solutions. This role is ideal for someone who is curious, analytical, customer-focused, and eager to grow their product skill set across the full product lifecycle. Strong interest in the theater world or experience in Ticketing/E-Commerce is a huge plus!Product Discovery & StrategyPartner with stakeholders to understand customer needs, business goals, and market opportunitiesConduct customer research through interviews, surveys, usability testing, and data analysisTranslate insights into clear problem statements, hypotheses, and product opportunitiesContribute to product strategy, roadmaps, and goal-setting (OKRs, KPIs, etc.)Execution & DeliveryOwn the definition and delivery of product features from concept through launchWrite clear product requirements and acceptance criteriaPrioritize work using structured frameworks (e.g., impact vs. effort, RICE, etc.)Collaborate closely with engineering to scope, plan, and deliver high-quality solutionsParticipate in sprint planning, stand-ups, reviews, and retrospectivesCross-Functional CollaborationWork with design on user flows, wireframes, and UX decisionsPartner with marketing and sales on launches, positioning, and go-to-market plansCollaborate with customer support and success teams to identify pain points and opportunitiesCommunicate product updates, decisions, and tradeoffs to stakeholdersMeasurement & IterationDefine success metrics and track product performance post-launchAnalyze qualitative and quantitative data to evaluate impact and inform next stepsGather feedback and iterate to improve usability, adoption, and outcomesIdentify and help address bugs, edge cases, and usability issuesQualificationsRequired:1–3 years of experience in a Product Manager, Associate PM, or similar roleExperience working with cross-functional teams (engineering, design, stakeholders)Strong written and verbal communication skillsAbility to break down complex problems into clear, actionable requirementsComfort using data to inform decisions (basic analytics, metrics, dashboards)Strong organizational skills and attention to detailReally Nice to Have:A passion for the arts and/or experience in the theater worldExperience in SaaS or EcommerceNice to Have:Experience with Agile / Scrum product developmentFamiliarity with tools like Jira, Confluence, Figma, Mixpanel, or similarExposure to customer research methods and usability testingExperience supporting product launches or feature rolloutsBackground in SaaS, consumer products, or digital platforms