IT Events Support Technician

Job TitleResponsibilitiesProvide pre, prod and post-production technical support for meetings, conferences, training classes and corporate-wide broadcasts. Includes: Assisting users share screen from user and loaner laptops, assist users with configuring the in-room AV / VC equipment for the best possible experience both online and in-room. Provide user assistance and training with the operation of multimedia systems.Daily interaction with staff, faculty and guests @ Databricks.Daily campus wide walk-thrus to test AV in VC meeting rooms.Basic Operation of production equipment in a live broadcast environment (Video Switcher, Audio Console, Cameras - Manned and Robotic, Lighting Console, Video Conferencing platforms like Google Meet, MS Teams, Zoom, A/V Playout.Ensuring that AV hardware and software is prepared to meet the needs of the organization.Offering plans and advice for live audio and video events, including broadcasts and conferences.Technical support for the master controls of broadcast and AV systems during events.Storing, assembling and disassembling AV equipment whenever required.Cabling and wiring to implement technologies into AV setups.Operate in the role of a grip, stagehand or PA depending on production needs.Assist with equipment setup and testing (Live and Studio).Create Checklist and assure the equipment is functional and escalate it to the supervisors.Perform preventive maintenance visits to conference rooms (VC connections, wires, peripherals, speakers)Documentation and other administration on occasion including Asset Management.Ability to work extended or non-traditional hours.Travel to other offices in Bay Area (San Francisco)SkillsLCD/LEDAV/VC troubleshootingAV cabling