Accessibility Support Specialist Reader/Scribe

Accessibility Support Specialist

Reader/Scribe

We are seeking an Accessibility Support Specialist

Reader/Scribe to support the U.S. Department of Education Office for Civil Rights (OCR). You will assist a blind federal employee by providing individualized reading, proofreading, and administrative support in a remote setting. Responsibilities include reading inaccessible materials, reviewing documents produced by assistive technology, retrieving digital files, conducting minor research, and supporting routine clerical tasks in accordance with federal accessibility and confidentiality standards. This is a full-time remote opportunity.
Responsibilities
Read printed and electronic materials that are inaccessible to assistive technology
Proofread documents generated by assistive technology for accuracy and formatting
Retrieve and organize electronic and physical files as requested
Conduct minor research when websites or platforms are inaccessible
Type business documents such as letters, memoranda, and reports
Assist with timekeeping and personnel-related forms
Support clerical functions such as document preparation and filing
Carry packages, electronics, and files if working onsite
Interpret and describe visual materials such as graphs and charts
Highlight and summarize content in lengthy or complex documents
Communicate clearly and consistently with the supported employee
Coordinate tasks in alignment with the employee's work schedule
Use Microsoft Office programs and common Windows-based applications
Operate assistive technology tools as needed to support accessibility
Maintain confidentiality of personal and work-related information
Knowledge, Skills, & Abilities
Knowledge of how to work with blind and low-vision individuals
Knowledge of reading service techniques for individuals with disabilities
Knowledge of English grammar, spelling, punctuation, and usage
Knowledge of assistive technology for blind individuals (e.g., screen readers)
Knowledge of Microsoft Word, Excel, and related Windows-based tools
Skill in proofreading and editing digital documents
Skill in summarizing and condensing information from complex materials
Skill in typing and keyboarding at a professional level
Ability to interpret and describe visual or non-verbal content
Ability to communicate effectively and respectfully
Ability to perform minor research tasks for inaccessible content
Ability to organize documents and assist with light filing
Ability to understand and work with professional terminology
Ability to perform general clerical tasks accurately and efficiently
Exceptional oral communication
Strong organizational habits
Preferred Experience
Experience supporting blind or low-vision individuals
Education
High school Diploma or equivalent required
Undergraduate degree preferred
Location
Los Angeles, California (Remote services permitted)
Telework
Telework is available
Must be able to support Pacific Time work hours
Clearance
U.S. citizenship is required as it supports the U.S. federal government
Client
Department of Education
Travel
Travel is not required
Work Hours
Monday

Friday
Between 7:15 a.m. & 3:45 p.m. Pacific Time (the schedule cannot deviate from this Pacific Time schedule)
Employment Classification
Employment Classification Eligibility

Non-Exempt
Relocation
Not eligible for relocation benefits