Regional Business Director - Pacific North

Regional Business Director Pacific North – Dental Services Organization (DSO)
Position Overview:
The

Regional Business Director

will oversee the operational, financial, and strategic performance of

6 to 8 dental practice locations , generating from

$60M to +$80M in annual revenue . Reporting to the

Division President , this role will drive

business growth, operational efficiency, and patient satisfaction

while ensuring clinical excellence and financial success. The Regional Business Director will lead

practice managers and regional support teams , fostering a high-performance culture and aligning the region with organizational goals.

Key Responsibilities:
Operational Leadership & Performance Management
Oversee

day-to-day operations

across multiple dental locations, ensuring efficient workflows and high-quality patient care.

Implement

standardized processes, scheduling, and resource allocation

to maximize clinic efficiency.

Monitor and drive

key performance indicators (KPIs)

such as revenue, patient volume, provider productivity, and cost control.

Leverage

data-driven insights

to enhance operational decision-making and business growth.

Ensure alignment with

corporate objectives, compliance, and industry best practices .

Financial & Revenue Management
Maintain full

P&L responsibility

for the assigned region, ensuring revenue growth and cost optimization.

Develop and manage

budgets, forecasts, and financial plans

in coordination with the Division President and the Field Finance team.

Drive

revenue cycle management

efforts, optimizing billing, collections, and payer relationships.

Identify opportunities to improve

profitability through pricing strategies, patient retention, and service mix adjustments .

Business Growth & Sales Strategy
Develop and execute

regional growth strategies , including patient acquisition, referral network expansion, and marketing initiatives.

Utilize

competitive market intelligence

to refine sales approaches and enhance patient conversion rates.

Work with local teams to implement

community engagement programs

that drive new patient growth.

Partner with marketing and business development teams to optimize

patient experience and brand positioning .

Collaboration with Clinical Leadership
Work closely with

Clinical Directors and Lead Dentists

to ensure alignment between

business objectives and clinical excellence .

Support

clinical training, provider development, and patient care initiatives

to enhance clinical outcomes.

Monitor and support

clinical KPIs

to ensure high standards of care and patient satisfaction.

Promote innovation and the adoption of

new treatment protocols and digital dentistry solutions .

Team Leadership & Development
Lead and develop

Practice Managers and regional operations teams , fostering a culture of accountability and excellence.

Provide coaching and leadership training to support team growth and career progression.

Champion a

collaborative and patient-first culture

within all locations.

Ensure strong communication and alignment across all regional teams and leadership levels.

Regulatory Compliance & Risk Management
Ensure full compliance with

state, federal, and industry regulations , including HIPAA and OSHA.

Maintain a strong focus on

patient safety, infection control, and ethical business practices .

Implement policies and procedures that

mitigate risk and enhance operational consistency .

Stakeholder & Community Engagement
Build and maintain relationships with

referring providers, insurance partners, and key stakeholders .

Represent the organization in

local healthcare and dental industry events .

Support local community outreach initiatives to enhance brand reputation and patient loyalty.

Qualifications & Requirements:
Education:

Bachelor’s degree required; MBA or MHA preferred.

Experience:

7+ years

of leadership experience in

multi-location healthcare, dental, or service-based industries .

Proven ability to manage

$60M+ in revenue

with a track record of driving growth and operational excellence.

Experience leading

regional teams, driving sales strategies, and optimizing multi-site operations .

Skills & Competencies:

Strong

P&L management, financial acumen, and strategic execution .

Ability to

analyze business trends, market data, and operational performance .

Exceptional

leadership, communication, and problem-solving skills .

Deep understanding of

dental industry trends, compliance, and patient experience best practices .

Compensation & Benefits:
Salary: $135,000–$150,000 base plus annual bonus potential

Comprehensive

healthcare, dental, vision, and 401(k) with matching .

Professional development and leadership training opportunities.

Flexible work environment with

regional travel as needed .

APPLICANTS MUST RESIDE WITHIN THE STATES OF OREGON OR WASGINGTON TO BE CONSIDERED

Compensation & Benefits:
Salary: $135,000–$150,000 base plus annual bonus potential

Comprehensive

healthcare, dental, vision, and 401(k) with matching .

Professional development and leadership training opportunities.

Flexible work environment with

regional travel as needed .

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