Zoom is seeking a Product Adoption Expert – Contact Center to drive product adoption across our customer base, acting as the liaison between Product, Marketing, and Customer Success. The role focuses on onboarding, workflows, and scalable use cases for Zoom Contact Center.
Ideal candidates will have hands-on CCaaS experience with platforms like RingCentral, Dialpad, Amazon Connect, NICE inContact/CXone, Five9, Genesys, or Talkdesk, and a deep understanding of contact center operations, including
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Product Adoption Strategist - Contact Center (Remote)
Zoom Corporation · Lansing, MI, USA ·
- Job type:
- Full Time