Promotions Manager

Location: Ft. Lauderdale, FL (Hybrid – 4 days a week)

Duration: Long-term

Description:
Total Exp.: 10-12+ years.

Note: Domain Exp.- Strong B2C E-Commerce exp. is required. Relevant e-Commerce experience within the Cruise Lines, Travel, Hospitality, Airlines, Hotels will be highly preferred.

Candidates from the other Retail eCommerce, Direct-to-Consumer (DTC) Brands, Large Consumer Digital Commerce Organizations can also be considered.

Overview
We are seeking a Manager, eCommerce Promotion Delivery with a strong combination of digital commerce operations, promotion execution, people leadership, and cross-functional stakeholder management . The ideal candidate will be responsible for ensuring digital promotions are accurately planned, configured, tested, launched, and optimized across web and mobile commerce channels.

While the role is operationally focused, candidates should also demonstrate an understanding of how promotion execution impacts conversion, revenue, customer experience, and digital commerce performance . Candidates should have experience supporting high-volume B2C digital commerce environments.

We are looking for an eCommerce operations leader who combines promotion delivery expertise, team leadership, analytics awareness, and strong cross-functional collaboration skills. Candidates who have worked in large-scale B2C digital commerce environments and can connect promotion execution to revenue, conversion, and customer experience outcomes will be the strongest fit.

Required:

5+ years of experience in eCommerce operations, digital production, or promotion execution .

4-5+ years managing operational or delivery‑focused teams .

Deep understanding of promotion setup, QA, and deployment within enterprise eCommerce platforms .

Experience working with Salesforce Commerce Cloud or comparable platforms.

Strong process design, documentation, and operational governance skills.

Ability to manage complex, high‑volume promotional calendars.

Minimum Qualifications

Proven ability to build productive relationships, motive team members, and instill a positive can do attitude

Must have strong experience leading promotion delivery, agency and testing professionals

Demonstrated success in driving revenue growth and achieving business objectives in the e-commerce space.

Strong understanding of e-commerce platforms, web analytics, and digital marketing strategies .

Experience with managing large e-commerce websites and pre-cruise planning tools.

Proficient in establishing analytics strategy, building out necessary analysis and communicating insights to make data-driven decisions.

Excellent leadership, communication, and interpersonal skills.

Ability to thrive in a fast‑paced, dynamic environment and adapt to changing market conditions.

Leadership & Soft Skills

Highly organized, execution driven leader with strong attention to detail.

Excellent cross functional communication and stakeholder management skills.

Strong problem solving skills with a focus on root cause resolution.

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