Senior Manager/Director of Marketing & Business Development

Senior Manager/Director of Marketing and Business Development

Reports to: Management Committee - Supervisory Role: Yes
Compensation: $175,000 to $205,000 per year depending on experience plus discretionary bonus. Shift: Monday to Friday, 9 AM to 6 PM; Hybrid; four days a week, Mondays mandatory.
Job Summary

The Senior Manager/Director of Marketing and Business Development leads the firm's marketing and client development function, working directly with the Management Committee, practice group leaders and attorneys to grow the firm's client base. This is a hands-on leadership role for a polished, technically savvy professional who is equally comfortable setting strategy with firm leadership and personally building the function at the firm.
Duties and Responsibilities

Design, write and produce high-quality marketing collateral (pitch decks, capability statements, practice group overviews, proposals, RFP/RFI responses, case studies, attorney biographies), maintaining a centralized library of pitch content, experience lists and matter descriptions for quick, accurate assembly.
Build visually sophisticated, client-ready presentations under tight deadlines with minimal supervision via PowerPoint.
Establish brand standards across all firm messaging, materials, including templates, logo usage, etc.
Manage firm website, attorney biographies, digital presence and social media, coordinating with outside vendors and internal stakeholders.
Develop and execute firm-wide and practice-specific business development plans with firm leadership, informed by market, client, prospect and competitive intelligence research.
Prepare attorneys for pitch and client meetings (research, materials, talking points, anticipated questions, follow-up strategy). Attend pitches, client meetings, conferences and industry events, representing the firm professionally.
Drive cross-selling initiatives and support attorney business development plans with accountability and follow-through, coaching partners and associates on positioning and follow-up discipline.
Manage the firm's conferences, sponsorships, speaking engagements and client events, including selection, budgeting, logistics and ROI analysis.
Track pitch activity, wins, losses and pipeline, reporting results and lessons learned to firm leadership.
Manage legal directory and awards submissions (Chambers, Legal 500 and comparable rankings).
Manage and optimize the firm's CRM and marketing technology, including data integrity, mailing lists, campaign tracking and analytics, ensuring all activity complies with applicable attorney advertising and professional responsibility rules.
Other ad hoc projects and assignments as needed.
Qualifications and Experience

Bachelors degree in marketing, Communications, Business, English, Journalism or a related field. Legal Marketing Association certification is a plus.
Seven plus years of progressive marketing and business development experience, with substantial experience in a law firm environment. Mid-sized law firm experience is strongly preferred.
Demonstrated record of producing pitch and proposal materials that resulted in new client engagements.
Demonstrated experience working directly with and influencing senior decision makers.
Expert-level PowerPoint skills. Candidates should be prepared to demonstrate design ability.
Proficiency with design tools such as Adobe InDesign, Illustrator, Photoshop or Canva.
Experience with Salesforce CRM or other comparable marketing platforms.
Familiarity with website content management systems, search engine optimization fundamentals, email marketing and digital analytics.
Experience with competitive intelligence and research resources such as Monitor Suite, Pitchbook or Lexis is a plus.
Willingness and ability to travel for conferences, client meetings and firm events, including occasional overnight and out-of-state travel.
Competencies

Ethics

Treats people with respect; keeps commitments; works with integrity; upholds organizational values.
Interpersonal Skills

Resolves conflict without blame; maintains confidentiality; listens without interrupting; stays open to others' ideas.
Judgement

Makes timely, sound decisions; explains reasoning; involves the right people.
Project/Assignment Management

Plans, coordinates, and communicates project progress; delivers on time and budget.
Problem Solving

Identifies and resolves issues promptly; gathers and analyzes information; develops alternatives; stays objective on emotional topics.
Analytical

Synthesizes complex information; researches data; balances data with experience; designs workflows.
Customer Service

Handles difficult situations calmly; responds promptly; seeks feedback; meets commitments.
Dependability

Follows direction; takes ownership; keeps commitments; meets deadlines or flags alternatives.
Executive Presence

Polished and credible with clients, prospects, and firm leadership; represents the firm professionally.
Influence and Persuasion

Gains buy-in without direct authority; holds stakeholders accountable; drives initiatives to completion.
Results Orientation

Drives new client relationships and measurable revenue impact; tracks and reports outcomes.
Written and Visual Communication

Produces error-free, client-ready work; proofreads to a high standard.
Technical Aptitude

Learns new systems quickly; uses technology to improve marketing efficiency and quality.
Initiative

Self-directed; anticipates attorney and client needs; moves projects forward independently.
Physical Demands

The physical demands below are required by an employee to perform the essential functions of this job. If needed, reasonable accommodations may be established to enable individuals with disabilities to perform essential functions.
Continually required to sit, stand, walk. Frequently required to talk and hear and utilize hand and finger dexterity.
Occasionally required to lift and move objects weighing up to twenty pounds.
Frequently required to utilize close vision, color vision and the ability to adjust focus for detailed review of design and written materials.
Work Environment

In performing the duties here in the employee is exposed to the following work environment conditions:
A fast-paced environment determined by projects to be completed.
Variances of noise and temperature.
Possible stress and mental fatigue due to the speed of the office tasks.
Occasional work outside standard business hours to meet deadlines and to attend evening client events, conferences and networking functions.
Salary Range: $175,000 to $205,000 per year depending on experience, plus discretionary bonus.