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Internal Communications Specialist

Carollo Engineers · Phoenix, AZ, USA ·

Job type:
Full Time

Internal Communications SpecialistCarollo Engineers is a leading engineering firm dedicated exclusively to water. For over 90 years, we've specialized in the planning, design, and construction of water, wastewater, stormwater, and reuse facilities, bringing innovative and sustainable solutions to the water sector's most complex challenges.We work with water agencies, municipalities, utilities, research organizations, and private companies across various industries, including technology, manufacturing, and beyond. These clients choose Carollo because we employ some of the most knowledgeable and experienced professionals in the world. When you join our team, you'll work alongside industry leaders who are advancing the science of water, protecting public health, and building resilient communities.Carollo's vision is to be the best water consulting firm and the best place for you to build your career. If you're passionate about making a difference in this critical field, we invite you to explore a career with Carollo.ResponsibilitiesAs part of Carollo's Communications Team, the Internal Communications Specialist will provide dedicated, hands-on communications support for internal campaigns and initiatives, such as employee announcements, hr campaigns, benefits communications, program rollouts, onboarding materials, recognition programs, and engagement initiatives.Reporting to the Communications Manager, the Internal Communications Specialist will serve as the day-to-day communications resource for internal communication initiatives. This is a steady, high-volume area of work, and this dedicated role will allow us to deliver clear, timely, and consistent messaging to our nearly 2,000 employees.The Internal Communications Specialist will work as part of a collaborative team, partnering closely with Communications and colleagues around the company to understand needs, shape content, and bring ideas to life through clear, well-crafted writing.We're looking for someone who is reliable, organized, and energized by producing meaningful work for employees. If you enjoy writing for internal audiences, working across teams, and supporting the kind of communications that shape how people experience their workplace, we'd love to hear from you.Draft, edit, and produce employee-facing communications, including announcements, policy updates, benefits information, onboarding and orientation materials, and recognition program contentSupport internal campaigns and initiatives, such as employee engagement surveys, open enrollment, wellness programs, and learning and development programsPartner with stakeholders across the organization to understand internal communications needs, gather information, and manage review cycles to ensure accurate, timely deliveryMaintain editorial calendars for recurring communicationsDevelop and maintain templates and standard formats for routine and recurring content to improve consistency and turnaround timeCoordinate with the broader Communications team to ensure messaging aligns with the firm's overall internal communications strategy, voice, and brandHelp maintain and update employee-facing content on the intranet and other internal channels as it relates to programsSupport change management communications for company initiatives, including policy changes, benefits updates, and program rolloutsTrack and report on the effectiveness of employee communications through engagement metrics and feedbackQualificationsBachelor's degree in Communications, English, Organizational Communication, or a related field5 to 8 years of experience in internal communications, employee communications, or a closely related roleDemonstrated experience producing employee-facing contentStrong writing and editing skills, with the ability to take complex or sensitive information and turn it into clear, accessible contentSolid understanding of internal communications principles and audience-focused messagingAbility to work across functions, manage multiple inputs, and maintain timely delivery on recurring deadlinesStrong project management and organizational skills, with the ability to balance ongoing work with new requestsSound judgment associated with handling sensitive or confidential information with discretionStrong interpersonal skills and a collaborative, service-oriented mindsetComfort working within an established communications strategy while also contributing ideas to improve content and deliveryProficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and willingness to learn new toolsComfort with content management systems, intranet platforms, and email communication toolsPreferred QualificationsExperience writing for HR, People, or employee-facing audiencesExperience supporting employee engagement, recognition, or change management initiativesFamiliarity with intranet platforms, email marketing tools, and employee survey toolsExperience in the water, environmental, or engineering sectorExperience supporting an HR or People Team function in a corporate or professional services environmentBackground in engineering, consulting, or professional servicesBasic design skillsCompensation RangeAn employee's pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.Other Compensation and BenefitsCarollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo's benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.