Midwest Sales Director

About Us:
Cargo Sales International has spent 23 years earning the trust of funeral professionals across the country. We specialize exclusively in human remains transportation - domestic and international - operating out of five major U.S. gateways (MIA, JFK, IAD, IAH, LAX). Unlike anyone else in this space, we work directly with airlines to offer same-day booking confirmations, competitive pricing, and 24/7/365 dedicated agent support. No call centers. No interline delays. No booking fees. Just experienced people who show up for families when it matters most.

The Role
The Midwest is one of the most densely populated and underserved territories in human remains logistics - with Chicago as one of the largest funeral markets in the country and a gateway to a vast network of independent and corporate-affiliated funeral homes across Illinois, Ohio, Michigan, Indiana, Wisconsin, and beyond. We're hiring a Midwest Business Development Manager to own this territory end-to-end. You'll identify and convert funeral homes that have never worked with CSI, build relationships across a region with significant domestic and international shipment volume, and become a trusted, recurring presence at state and regional funeral association events. This is an ownership role - you'll set your travel cadence, build your prospect list, and drive the strategy. Chicago-area candidates are strongly preferred.

What You'll Do:

Build and maintain a comprehensive prospect database across Illinois, Ohio, Michigan, Indiana, Wisconsin, Minnesota, and adjacent Midwest states

Prioritize Tier 1 accounts: funeral homes in the Chicago metro, homes serving immigrant communities with international repatriation needs, and accounts near O'Hare (ORD) and other major regional airports

Drive net-new customer acquisition - own full cycle from cold outreach through first shipment and account expansion

Represent CSI at the Illinois Funeral Directors Association, NFDA national events, and other Midwest regional conferences; move beyond booth presence into genuine relationship-building

Expand initial accounts from single shipments into consulate work, documentation, and full logistics partnerships

Maintain CRM records and document relationship origination for commission tracking

Bring market intelligence back to leadership - pricing feedback, competitive intel, service gaps

Who You Are:

5-10 years in the funeral industry - former director, location manager, trade service rep, or preneed counselor with commercial instincts

Hands-on understanding of international repatriation - you've navigated consulate paperwork, airline cargo, and documentation requirements

Existing relationships in the Illinois, Ohio, Michigan, or broader Midwest funeral community are a meaningful advantage

Self-directed and comfortable operating independently - you don't need a playbook to go build a territory

Willing to travel roughly 50% of the time; valid driver's license and ability to work across time zones

Empathetic communicator - you understand that every shipment represents a family in grief and you speak accordingly

Compensation:
$80,000-$90,000 base + Commission on all net-new revenue

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