People Operations Manager

Lead the Future of DentistryOverjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all.Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.Simply put, there's no better place to accelerate your career. Come join us!The RoleThe People team is small, high-leverage, and building the operating infrastructure that a company at our stage needs. This role is at the center of that.This is not a support role. You are the operational backbone of People at Overjet — the person who ensures payroll closes without error, new hires feel set up for success on Day 1, the San Mateo office feels alive, and every HR process runs like it was built by someone who is a systems thinker.You'll own systems end-to-end. You'll use AI tools as a genuine force multiplier. You'll report directly to the Director of People & Performance with real visibility into how the business runs.The right person sees a broken process and fixes it before being asked. They're as comfortable running multi-state payroll as they are ordering snacks and setting up the AV for a company all-hands. They help us build a people focused organization.ResponsibilitiesSystems & Payroll Own Rippling end-to-end: configurations, workflows, integrations, data integrity, reportingRun multi-state US payroll accurately and on time, every cycleManage EoR coordination and onboarding for PK/EGYAdminister benefits programs: open enrollment, carrier relationships, employee inquiries, plan updatesMaintain HRIS data hygiene: org chart accuracy, employee records, change management, audit readinessPeople Programs Own onboarding end-to-end: pre-Day-1 system setup, Overjet 101 orientation coordination, equipment provisioning, 30/60/90 check-in scheduling, buddy program managementOwn offboarding: system access revocation, asset retrieval, exit documentation, final pay coordinationMaintain and update the employee handbook and HR policies as the company evolvesServe as the first response for employee HR questions — payroll discrepancies, benefit questions, leave requests, policy clarifications. Build out Serval workflows to automate responses to employees.Workplace Experience (20%) Manage San Mateo office operations two days per weekOwn supply and snack ordering on a consistent cadence — office always stockedCoordinate team outings, in-office events, and culture momentsManage AV setup and troubleshoot meeting technologyMaintain vendor relationships and building management coordinationAI & Automation Build and maintain integrations between Rippling, Ashby, and adjacent people toolsUse Claude and other AI tools to automate repetitive workflows, draft communications, and surface data insightsDocument every process you own with enough clarity that it can be handed off or automatedQualifications4–5 years of People Operations or HR Generalist experience, with at least one stint at a startup or high-growth companyProven Rippling ownership — you've built workflows, configured modules, run payroll, and kept data clean; you're not just a userMulti-state payroll experience; international EoR (Deel or equivalent) familiarity strongly preferredActive AI tool user — you've used Claude, to meaningfully get work done, not just to experimentBenefits administration experience: you've run or supported open enrollment and can manage a broker relationshipTrack record of managing competing priorities without things falling through the cracksDemonstrated discretion with sensitive information, comp data, PIPs, offboardings, employee relationsClear, direct communicator - written and verbalHow You WorkExtreme ownership. You don't wait to be asked. If something is broken, you fix it. If something is missing, you build it.Systems thinker. You see the upstream and downstream of every process before you build it.Detail obsessed. Errors and oversight don't happen on your watch.Proactively communicative. You're surfacing the issue before your manager sees it.AI-forward. You reach for AI tools the way other people reach for spreadsheets — first instinct, not last resort.Creative. You make the office feel like a place people want to be and people programs feel human, not bureaucratic.Calm under pressure.Why Overjet?Competitive Compensation and EquityHybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location401k plans with a matching programMedical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium coveredLife and AD+D Insurance8 weeks Paid Parental LeaveOptional HSA with Employer contributionFlexible Time Off and company paid holidaysAnnual Learning and Development StipendOur Hybrid WorkplaceWe have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere.Many of our positions are based in San Mateo, New York City, Boston, and Salt Lake City. The Jetters who live in these "geo-hubs" come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.Our People Team is happy to answer any questions about what hybrid work means for your specific role!Overjet's ValuesExcellence: Aim HigherVelocity: Quickly Deliver ResultsOwnership: Go the Extra MileWin-win: Care DeeplyCompany RecognitionIncluded on Best Places to Work by BuiltIn lists in 2026 : #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston#4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026