Remote Lead, Member Experience & Communications

CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy and portfolio presentation for payor-focused products, focusing on clear member communications and adoption. You will align product, design, marketing and communications to deliver cohesive experiences.
The role is remote or hybrid anywhere in the US, with leadership across multiple teams and a focus on driving consistency, clarity and engagement in member journeys.

#J-18808-Ljbffr