Marketing Coordinator - Restaurant Group #ZMD

Marketing CoordinatorA growing hospitality brand is seeking a Marketing Coordinator to help support day-to-day marketing initiatives across digital channels, social media, guest reputation management, and local restaurant marketing efforts.This role works closely with marketing leadership and cross-department teams to help bring marketing programs to life. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced restaurant environment while supporting both digital marketing initiatives and in-restaurant campaigns.This is a hands-on role that requires strong communication, organization, and digital marketing skills.Core ResponsibilitiesSocial Media & Digital ContentAssist with planning, creating, and scheduling content across major social media platforms including Instagram, TikTok, and FacebookHelp develop engaging content that highlights menu items, guest experiences, and brand storytellingMaintain content calendars and ensure consistent posting schedulesTrack engagement and provide basic insights on performance trendsGuest Feedback & Online ReputationMonitor guest reviews and comments across platforms such as Google, Yelp, and other review sitesRespond to feedback in a professional and timely mannerEscalate service concerns or operational issues to the appropriate internal teamsSupport initiatives focused on improving overall guest satisfaction and brand perceptionMarketing Campaign SupportAssist with the rollout of marketing campaigns, promotions, and new menu launchesCoordinate with creative partners and vendors on photography, design, and marketing assetsHelp distribute marketing materials across restaurants and digital platformsRestaurant Marketing & Community EngagementProvide support for local marketing programs including community partnerships, events, and fundraising initiativesCoordinate in-store marketing materials such as signage, promotional displays, and menu graphicsServe as a resource for restaurant teams needing marketing tools or materialsMarketing OperationsMaintain project timelines, marketing calendars, and digital asset librariesAssist with reporting and campaign performance trackingSupport email marketing programs and loyalty communications when applicableRestaurant & Guest Experience ExposureParticipate in occasional restaurant shifts or training experiences to gain familiarity with menu offerings, service standards, and the overall guest experienceUse operational insights to ensure marketing efforts remain authentic and aligned with the brand experienceQualifications1 to 3 years of experience in marketing, social media, digital marketing, or hospitality marketing preferredStrong written communication and guest service skillsFamiliarity with major social media platforms including Instagram, TikTok, and FacebookComfortable working with spreadsheets and basic reporting toolsHighly organized with strong attention to detailAbility to manage multiple priorities in a fast-paced environmentRestaurant or hospitality experience is a plusIdeal Candidate TraitsCreative thinker with an eye for visual storytelling and content creationComfortable collaborating with designers, agencies, and external partnersSelf-starter who enjoys working in a collaborative team environmentPassionate about food, hospitality, and delivering great guest experiencesWhat This Role OffersOpportunity to grow within a rapidly expanding hospitality brandCollaborative and supportive leadership environmentCareer development within restaurant and hospitality marketingCompetitive compensation and benefitsComplimentary meals during shifts