Duke University Hospital in Durham, NC seeks a Patient Experience Program Manager to lead initiatives across the inpatient care platform. You will analyze visitor relations data and HCAHPS results to identify opportunities, drive performance improvement, and foster patient-centered care with clinical and operational teams.
Responsibilities include program development, cross-functional collaboration with nurses and physicians, data insights presentation to leadership, and ongoing performance
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Patient Experience Strategy Lead
Goduke · Durham, NC, USA ·
- Pay:
- 85.000 - 120.000
- Job type:
- Full Time