Communications Associate

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.
Primary Location

OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS
Bargaining Unit

No
MISSION

Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute (PDI) leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.
QUALITYstarsNY is New York State's Quality Rating and Improvement System for early childhood education programs in all regulated settings. QUALITYstarsNY exists because early childhood educators across the state deserve support to engage in continuous quality improvement. QUALITYstarsNY provides individualized, comprehensive support to hundreds of early childhood programs across New York State and continues to expand participation. Programs participating in QUALITYstarsNY are rated on a 5-Star scale every three years and are supported with a full complement of resources to improve and sustain their quality - all at no cost to their program.
GENERAL DESCRIPTION

The Communications Associate will support the development and implementation of communications and marketing strategies for QUALITYstarsNY. The Communications Associate will contribute to the creation and distribution of compelling and visually engaging print and digital materials for a range of stakeholders and audiences. The Communications Associate will report directly to the QUALITYstarsNY Communications & Outreach Manager.
DUTIES AND RESPONSIBILITIES

Communications - 80%

Support the creation and dissemination of digital and print communications and education materials for a wide range of internal and external audiences
Ensure consistency of messaging and brand identity for QUALITYstarsNY in materials development and across various platforms
Design visually compelling content for a variety of print and digital platforms
Create and post content for QUALITYstarsNY social media channels, manage engagement, and monitor social media metrics to measure success
Develop web content, including creating and maintaining webpages and blog posts for the QUALITYstarsNY website
Collect participant and staff testimonials to develop content for the blog and social media that spotlight diverse experiences within the QUALITYstarsNY community
Manage email lists and pull data reports for targeted print and email communications campaigns
Support strategic planning for communications campaigns and to achieve short- and long-term goals for the QUALITYstarsNY project
Support the development of resources and templates to help internal staff communicate effectively on behalf of QUALITYstarsNY
Assist with reviewing and editing public-facing content created by internal team members to ensure consistency with current messaging and brand guidelines
Assist with onboarding new staff members so they can effectively communicate about QUALITYstarsNY and reinforce the QUALITYstarsNY brand identity in their written and verbal communications
Support the development of presentations and reports for internal and external audiences
Periodically represent QUALITYstarsNY at conferences and events and deliver presentations about QUALITYstarsNY impact and processes for internal and external audiences
Other Duties - 20%

Participate in team meetings and strategic planning discussions
Build and maintain relationships with external vendors and support communications projects with external partners
Correspond regularly with staff about important operational matters and updates
Provide Institute Leadership with updates about accomplishments and key data as needed
Respond to external requests for information about QUALITYstarsNY
Perform special projects and other duties as assigned
QUALIFICATIONS

Minimum Qualifications

Bachelor's degree in Communications
OR
Bachelor's degree in related field with three years relevant experience
Excellent oral and written communication skills
Excellent organizational skills and attention to detail
Experience writing for a variety of audiences, from the general public to more specific stakeholders
Experien

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