Brand Operations ManagerScarlett Chase Inc. is a performance luxury footwear brand that offers European handcrafted silhouettes to a global audience. The brand is built on a zero compromise premise: that high fashion and supportive comfort can coexist beautifully. We are looking for a Brand Operations Manager, full time, W2 employee, reporting to the CEO/Founder.The Brand Production Manager supports Scarlett Chase's product development from concept through production and stewards the brand's core marketing assets and content library. This role is the central line between Scarlett Chase design, European factories, and the brand's customer-facing marketing and content, partnering closely with Business Operations to keep the production flowing and inventory in sync with consumer demand.Production CoordinationWork directly with our CEO/Founder daily to support our new product development and brand assets, turning sketches into illustrated spec sheets, samples into factory corrections and production guides, and production into new content.Maintain the production calendar, coordinating between factories, on-the-ground project managers, and local shippers regarding materials, samples, and productionPartner with Business Operations to maintain inventory reporting and analysis, including components and brand-asset inventoryAssist with product development documentation and coordination, fit testing, wear testing, and coordination with design and technical resourcesMonitor sample development, feedback, and remakes; manage sample organization and communication with factories and local representativesMaintain production history and records, including order documentation, material and product specifications, spec sheets, and prototype sheets, historical information on past order feedback and material notesServe as backup and cross-train on SKU, GTIN, and box-label production and maintenanceCross-train with Business Operations on adding new products to Shopify and ExtensivMaintain a competitive matrix and trends forecast, and present it to the CEO quarterly to inform the production calendarAssist with event inventory selection, packing, unpacking and the maintenance and monitoring of the Scarlett Chase showroom; manage fit and try on sessions when neededMarketing OperationsOversee and expand Scarlett Chase's visual asset library in Dropbox and other platformsManage or support product photography, video, and related asset production by coordinating and assisting on shootsWork with design and technical resources to write product descriptions, attributes, and related copy for launches, promotions, and style Q&As, including technical details on materials and componentsLiaison on catalog production: supporting product selection, copy creation, proofreading, and print deadlinesRepresent Scarlett Chase in marketing meetings and projects with third-party partners and outsourced vendorsEvents / SalesParticipate in occasional events to support the brand, including preparation and on-site representationAdministrative & Executive SupportSupport the CEO and CFO as requested, preparing presentations, reports, and company documentsSupport organizational projects for the Scarlett Chase showroom and Scarlett's ClosetQualificationsEssential Requirements3+ years in a product development support function, sourcing, or productionExperience with Illustrator and creating spec sheets, prototype sheets, technical documentationStrong writing skills and capacity to produce product marketing contentExcellent communication skills to support design, sampling, and production processDemonstrated interest in luxury fashion and/or technical wearAdditional qualificationsExperience engaging with foreign factoriesWorking knowledge of email marketing (Klaviyo)Experience with print and/or catalog production, photo shootsCompensationFull-time salary, with potential for performance-based bonus and equity participation.

Brand Production Manager - Luxury Footwear Brand
NetChannels · Boston, MA, USA ·
- Job type:
- Full Time