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CXG · Doral, FL, USA ·

Job type:
Full Time

Overview Become a Luxury Brand Evaluator in Kendall, FL. Turn your passion for luxury into a career opportunity with CXG, the global leader in customer experience. Work with premium brands across fashion, beauty, jewelry, and automobiles.
Responsibilities Discreetly assess customer experiences across luxury brands and provide actionable feedback to help refine services
Visit boutiques, evaluate online interactions, or assess returns as part of missions
Observe ambiance, service quality, and overall customer experience
Provide honest feedback through our platform via questionnaires
Qualifications Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience required; we value honest feedback from genuine customers
Perks and Compensation Flexible assignments and multiple missions per month
Compensation for your time and input, with potential for reimbursement on purchases
User-friendly platform to manage missions and feedback
What you will be doing Choose assignments aligned with your preferences and profile
Visit luxury stores or evaluate online; interact with sales associates in-store or online
Observe and report on ambiance, service, and overall experience
Share observations and feedback through questionnaires on our platform
How to Join CXG Register: sign up at live.cxg.com and confirm your email
Complete your profile to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin contributing to the luxury market
About CXG CXG connects premium brands with evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we redefine the customer experience for luxury brands. Join us and manage missions, certifications, and feedback via CXG Live.

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