Director, Loyalty & Promotions – NA Growth Leader

MSC Cruises USA is seeking a Director, Loyalty & Promotions to lead the North American strategy for MSC Voyagers Club and US & Canada marketing promotions. You will drive acquisition, engagement, retention, and revenue through tailored loyalty programs and regional promotions.
The role requires four days in the Miami office with one remote day, overseeing budgets, developing business cases, and collaborating with global teams to balance consistency with local market needs.

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