Presentation Designer

The Presentation Manager is responsible for designing, executing, and scaling VIP bottle presentation experiences across Wynn Nightlife venues. This role ensures a consistent, high-end guest experience that drives revenue through precision, personalization, and operational excellence.

Core Responsibilities
VIP Experience & Execution

Own end-to-end execution of VIP bottle presentations across all venues

Deliver structured, tier-based presentation experiences aligned with spend levels

Coordinate real-time execution including music, lighting, and staff choreography

Ensure seamless service flow, including timely first pours and VIP-first service standards

Maintain a clean, elevated, and non-intrusive presentation style aligned with luxury positioning

Build and implement a Wynn Nightlife presentation playbook across venues

Create and manage tiered presentation packages based on spend ($1K–$25K+)

Establish consistency in delivery while allowing for venue-specific identity (XS, EBC, etc.)

Integrate personalization strategies based on guest profiles

Train and manage presentation teams including servers, hosts, and support staff

Develop structured training programs focused on timing, precision, and guest interaction

Conduct pre-shift alignments to ensure team readiness

Hold teams accountable to presentation standards and performance expectations

Operational & On-Floor Leadership

Coordinate cross-functional teams in real time

Troubleshoot service or execution issues immediately

Maintain presence during high-value guest activations and major events

Revenue & Experience Optimization

Drive revenue through elevated VIP experiences

Identify upsell opportunities through upgraded presentation tiers

Track performance metrics and guest feedback

Continuously refine presentation strategies
Qualifications

3–5+ years in nightlife, hospitality, or luxury service

Strong understanding of VIP service and bottle service operations

Experience managing teams in high-volume environments

Detail-oriented with focus on execution and guest experience

Ability to work late-night and fast-paced environments

Team leadership

Guest experience focus

Operational discipline

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

#J-18808-Ljbffr