Arts Center Front of House Supervisor

Supervise the daily operations of the box office during evening and weekend performances

Facilitate ticket sales

Supervise box office employees

Act as a liaison between clients, guests, and Covey Center staff

Provide excellent customer service to all guests

Assist with deposits, audits, scheduling, and training staff

Perform light custodial tasks as needed

Help in other areas of the building as needed

Perform other related duties as required

Requirements

High School Diploma or equivalent (GED)

2 years of box office or performing arts-related experience

Ability and willingness to work weekdays, evenings, weekends, and occasional holidays

Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards

Ability to multi-task, meet deadlines, and work flexible hours

Strong communication, critical thinking, problem solving, and organizational skills

Ticketing software experience is highly desirable

If selected for hire, must successfully pass a drug screen and criminal background check

Core Competencies
Demonstrates strong customer service skills and the ability to manage box office operations effectively, including ticket sales and staff supervision. Proficient in multitasking and adhering to policies while maintaining a positive guest experience.

Highest-signal resume keywords

Box Office Operations

Ticketing Software Experience

Customer Service Excellence

Staff Supervision

Critical Thinking

ATS Optimization Keywords
Hard Skills

Box Office Management

Ticket Sales

Scheduling

Auditing

Custodial Tasks

Soft Skills

Strong Communication

Problem Solving

Organizational Skills

Multi-tasking

Flexibility

Certifications & Qualifications

High School Diploma

GED

Industry Keywords

Performing Arts

Provo City Policies

Covey Center Standards

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